WHAT WE DO

Six services.
One partner.

Every service below is delivered by the same team against the same SLAs on one invoice. Start with one — grow into a full managed engagement.

01

IT Support & Maintenance

On-site and remote help-desk for daily operations. Response SLAs, proactive monitoring, hardware swap-outs, software patching and user onboarding handled by a named engineer who knows your environment.

  • Remote + on-site help-desk, 5×9 or 24/7
  • Proactive monitoring & patching of endpoints
  • Named engineer per account
  • Response SLAs from 1 hour (P1: immediate)
  • Monthly reporting + quarterly review
TYPICAL SCOPE
Ticket volume 50–200 / month
Users supported 10–500+
First response <1h P1 · <4h P2
Contract term 12 months (flexible)
02

Device Imaging & Deployment

From 10 to 10,000 units. Golden-image builds, Autopilot enrollment, asset tagging, staged delivery to multiple sites. Devices arrive at desks ready to log in — not to install.

  • Golden image builds (Windows, macOS)
  • Microsoft Autopilot + Intune enrollment
  • Asset tagging, labeling, inventory register
  • Staged multi-site delivery with runbook
  • On-site setup support available
LARGEST DEPLOYMENT
5,180
Laptops · 14 days · 2 sites
100% delivered on time
03

Hardware & Software Provisioning

Laptops, tablets, peripherals, licensing. Sourced through authorized channels with transparent margins, warranties handled, and a spares pool maintained so nobody waits for a replacement.

  • Laptops & workstations (Lenovo, Dell, HP, Apple)
  • Microsoft 365, Adobe CC, Sophos, Veeam licensing
  • Warranty & RMA handling, no downtime gaps
  • Spare pool for immediate swap-out
  • Transparent cost per seat / per device
CATALOG HIGHLIGHTS
LENOVO THINKPAD T-SERIES★ BEST VALUE
SURFACE PRO / SURFACE GOMOBILE
MICROSOFT 365 BUSINESSLICENSED
JABRA / POLY HEADSETSPERIPHERY
04

Custom Systems & Workflow Automation

Internal tools that match how your team actually works — training trackers, intake forms, approval flows, dashboards. Built on Microsoft Power Platform, lightweight web apps, or whatever fits your stack.

  • Training & participant tracking dashboards
  • Intake forms with automated routing
  • Approval flows on Power Platform
  • Lightweight web apps & internal portals
  • AI-assisted document processing
TYPICAL FLOW
Intake
Triage
Approve
Done
Power Platform · SharePoint · Azure Functions
05

Business IT Consultation

A structured look at your current stack, costs, and bottlenecks — with a concrete roadmap. No vendor lock-in, no padded hours. We write down what you should keep, change, or retire.

  • IT audit: hardware, software, costs, vulnerabilities
  • Written roadmap with prioritized actions
  • Vendor-neutral recommendations
  • Quarterly review rhythm
  • Delivered as one-off or retainer
DELIVERABLES
Current-state IT report
Cost breakdown per tool/service
12-month roadmap (keep / change / retire)
Implementation support (optional)
06

AI & Process Optimization

Copilot, document automation, intake triage — where it actually saves time. We pilot, measure, and only keep what earns its seat. Microsoft-stack forward, with custom models where it matters.

  • Microsoft 365 Copilot rollout & adoption
  • Document classification & intake automation
  • Measurable pilots (time saved per week)
  • Custom AI agents (RAG on your documents)
  • Training & change management included
SAMPLE ROI · COPILOT PILOT
Time saved / user / week ~2.8h
Pilot team size 15 users
Savings / week ~42h
Payback period <6 weeks
GET STARTED

Pick one service.
We'll do the rest.

Most clients start with IT Support or a Deployment project. We scope it, price it, and show you exactly how it runs before you commit to anything.

Contact us
RESPONSE Within 1 working day